The Blogtastic Blogfest That Is Getmeoutofthis.net!

So on this week’s Good Grief podcast, there was a string of iPhone and iPod Touch games mentioned that all sounded awesome. I wrote them all down for later reference. However, there was one game that I just couldn’t wait for, and that was TNA Wrestling. Yes, I know, a wrestling game? I don’t give a shit about wrestling. But this was described as a wrestling RPG with turn-based combat, branching dialog trees, and character customization. That’s such an odd combination that I really had to try it. So I went out and bought it, downloaded it, and hit the button to launch it on my iPod Touch.

It goes to a black screen for a few seconds, and then kicks me back to the menu.
I try again.
Same thing.
It won’t boot.

Frustrated, I go back to the iTunes product page. Ah, there’s a link to tech support for this game! So many people are playing it, surely there’s an answer.
It takes me to a “webpage coming soon!” page.

At this point I’m frustrated, so I post to twitter the situation.

To my shock, a few minutes later, I get this.
How he even saw my tweet, I don’t know, but I start up a conversation with this guy, who works on the game. He wants me to give him all the info I can so he can fix the problem in the patch they’re working on. He apologizes for my trouble. I give him my e-mail address and he sends me a bunch of questions to answer.
Today, he sent me a temporary workaround to try. I tried it. The game booted.

I’m about to try the game now, and I’ll let you know if it’s as awesome as I had hoped. But goodness, twitter is mind-bogglingly awesome sometimes. I would have just sat here, feeling like I threw my money away if it wasn’t for one nice and totally awesome guy on twitter. Instead I got amazing customer service, almost at random. Whee!

This is one of the reasons I quite like supporting smaller developers, too. Again and again I am all shocked and thrilled to have some one-on-one interaction and help from them. It’s just neat.
But yeah, now it’s time to try this wrestling thingamajig.